‘Yes, We Never Say No’ – quality service training on BBC Knowledge

Thu, 6 Jul, BBC2, 0600-0630
Managers in an international hotel chain demonstrate how they get staff to commit their hearts and minds to providing a quality service

* Alert! link: Business and Training Vocational and training related material.

http://www.bbc.co.uk/education/lzone/newbusiness/

Thu, 6 Jul, BBC2, 0600-0630
Managers in an international hotel chain demonstrate how they get staff to commit their hearts and minds to providing a quality service

* Alert! link: Business and Training Vocational and training related material.

http://www.bbc.co.uk/education/lzone/newbusiness/