Last week something rare happened - I received some negative feedback from delegates. This played on my mind to such an extent that it got me thinking about how I handle feedback - both negative and positive. You can read my thoughts on my blog: http://mthomas.co.uk/youre-only-as-good-as-your-last-course
![Gareth Southgate](https://trainingzone.co.uk/app/uploads/2024/07/fa59e4c0-c76e-433f-a4b2-c1afe843c888-e1721896549109.jpg)