In our article looking at driving process improvement through learning we explored the role of managers in transforming formal learning processes. Our latest benchmark report, Unlocking Potential, shows that this group of employees is the key to unlocking more effective learning.

We know from our ongoing research with over 35,000 learners that 78% find support from their manager essential or very useful and 48% say that it is their manager or director who would most influence them to learn online.

As well as focusing on the role of managers in supporting learning, our data provides insights into the tactics that are helping organisations succeed at fine-tuning their processes.

In this graphic we share four tactics that will help you drive process improvement through learning.

In our next article we’ll be looking at how organisations are using learning to help boost performance. In the meantime, we ask you to tap into the resources you have freely available to you. Participate in the Towards Maturity Benchmark Study and review your strategy, compare your performance and find out what actions you should be prioritising with your personalised benchmark report.