WASP is a popular model to structure a recruitment interview. We've converted the W.A.S.P. stages into a series of behavioural competencies. It can be used to self-assess when interviewing or use as a checklist to observe other recruiters' interviews as part of their coaching plan.

Welcome

• Settles candidate in (e.g. refreshments; permission to remove jacket)
• Generates small talk (e.g. Introductions; "How was journey?"; "Did you find us okay?"; "What's your first impressions of us?")
• Explains interview structure/ duration
• Mentions own note taking (so will be giving less eye contact to candidate)
• Encourages candidate questions and explains at what stage they can ask

Ask

• Refers to points from application form/c.v. (areas requiring expansion; anomalies and clarifications)
• Uses competency based questioning where appropriate
• Avoids potential discriminatory questions unless necessary and provides clear reasoning for question
• Explores candiate's motivation for job/ organisation
• Demonstrates active listening (e.g. eye contact; listening noises)
• Explores other information (e.g. desired salary, any hols booked, notice period)
• Demonstrates positive body language

Supply

• Describes vacant role enthusiastically
• Supplies positive, inspirational information about company and benefits to employee
• Asks for candidate questions
• Answers questions positively

Part

• Confirms candidate’s interest in position
• Explores candidate’s other job applications to test out ‘competition’ (e.g. “How are your other job applications going?”)
• Informs of next stage with timescales
• Checks for any further candidate questions
• Thanks for attending

Bryan Edwards is Managing Director of ABC Training Solutions Ltd (www.abctrainingsolutions.biz) which delivers training and markets a range of fully-designed, ready to deliver workshops, self study packs and other training exercises for the busy trainer. He can be contacted on 07747 602215 or info@abctrainingsolutions.biz