We use methods such as call quality sheets and listening to calls, however, I am wanting to try and gather smarter ways of accredating performance.
Joanne Hord
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We use methods such as call quality sheets and listening to calls, however, I am wanting to try and gather smarter ways of accredating performance.
Joanne Hord
Leaders need to stop the self-sacrifice cycle
Middle management’s biggest challenge
Unlocking courage
One Response
My obvious answer
erm… measure them on how much they collect?
Or is that too obvious?