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Cost of Non Attendance



I'm looking to establish the cost to a business of people not showing up to training sessions.

The training function providing the sessions is based within the company and does not cross charge.

My initial thoughts were to include salary cost of the trainer, duration of session, number of places available on the session etc. It feels a bit like I could go in a number of directions with it

Has anyone come across a solid method for this? I'd like to use some figures as a support to my argument about the importance of attending training

Any help or thoughts would be appreciated


3 Responses

  1. Cross Charge


    Why don't you cross charge? Since we introduced cross charging internal courses we have 100% attendance. Some allowances for unavoidable non attendance are taken into consideration but lame excuses are not accepted.


    Good luck

  2. Double up

    Hello there I remember seeing a calculation that said you work out a hourly salary rate for both the trainer and each of the attendees and then double it.  The first cost being the cost of being on the course and the second is for the loss of work (or to pay someone else to pick up their work).  You then add a small consideration for overheads; heating and lighting etc.  I can't remember the author's full name; it was Eric something and I'm sure it was contained in one of those Trainer's handbooks from The Training Shop.

    By the way, cross charging doesn't always work.  As Training Manager, I managed the entire training budget fro the Org I worked for so I would only be cross-charging my own budget; the operational teams wouldn't have felt the pain.  Audit-wise all costs for training (of any kind) had to come out of the budget I managed.

  3. The lack of cross charging is

    The lack of cross charging is a bit of 'we've never done it that way' – its something I've considered for the future.


    Thanks for the responses; I'll try to do some google searches on Eric!

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