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Disability Discrimination Act: a source of help


Readers may find this posting from UKHRD useful:

5 Disability Awareness Training

Nigel Parry-Price asked for help with Discrimination Awareness Training.

I can't help directly with this training, however a talk with Mike Gillen at Training Exchange Services in Glasgow may be worth a few minutes.

They recently put together an exhibition in Northern Ireland called Best Practices '99, and looking at the brochure a couple of the sessions covered the issue of disability.

One session was called "Have You Prepared? - Part 3 Disability Discrimination Act" covering Important Implications for suppliers of goods, facilities and premises and meeting legal requirements, and the other session was called "Customer Care and Disability - Good Practices", covering barriers experienced and how they can be overcome and the establishing of a positive policy and review mechanism.

Both sessions were to be headed by Una Wilson from Disability Action. Sorry I haven't got her number but Mike may be able to help.

Mike Gillen can be contacted at

Training Exchange Services
74 Victoria Crescent Road
G12 9JN
TEL 0141 334 6122
FAX 0141 337 5050
EMAIL [email protected]

Please mention me to him if anybody gets in touch. Thanks


Mark Polden
North East Training Services


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