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External Mentors for Call centres

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I am looking for information regarding companies who provide mentoring services for professional sales managers. Ideally the person/ company would need to have an understanding of call centres and insurance.

The areas needed to be covered are:
Assertiveness
Managing people through people
Business Analysis skills

Kind Regards

M. Sunderland
Training Manager
Mandy Sunderland

5 Responses

  1. call centre mentor
    We are using a number of programmes in call centres to achieve this purpose as part of a joint initiative mentoring programme. if you would like more details please email with size of your organisation and whether your require intranet mentoring as part of the programme.

    [email protected]

  2. one to one mentoring services
    Hi Mandy. As a reelance trainer and personal coach I may be able to help. E-mail me ([email protected])or telephone 01298-23135 and I’d be happy to talk further.
    Steve Short

  3. I can help so contact me…
    Hi

    I work for a learning solutions company who work in the call centre arena. As part of our Learning and Consultancy offering I coach and mentor individuals in a number of roles and industries.

    My background is in personal development, specifically in call centres. A few years ago, I set up a call centre in the insurance industry so I have a good understanding of these areas.

    Please feel free to contact me so we can have a chat about your needs and whether I can help.
    Telephone 0207 724 8996 or email [email protected].

    Kind regards

    Amanda

  4. Mentor for Sales Manager – call centres
    Mandy

    You might want to have a chat with Catherine Botting who has a great deal of experience working with call centres, as well as supporting and coaching senior managers, and uses a variety of techniques to help people develop.

    No business interest, just impressed with her approach and results.

    Telephone: 01943 850739
    Mobile: 07941 782960
    EMail: [email protected]

    Tell her Hi! from me
    Best wishes
    Andrea Newton

  5. Happy to talk ūüôā
    Hi Mandy

    It might be worth your while talking to us at Pearn Kandola. We are a large practice of occupational psychologists who have extensive experience in mentoring, call centre environments and the insurance business.

    I am sure that the issues you want to address will be well within our capability. Feel free to get in touch if you want more information, or take a look at our website (www.pearnkandola.com). Our number is 01865 516202.

    Hope you able to find the right solution for you and your sales managers.

    Martin Galpin

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