No Image Available
Wendy Maddison

L & D Manager

Read more from Wendy Maddison

“Handling Complaints” training

default-16x9

I work in the hospitality business and I have a team of complaint handlers and I am looking for an experienced trainer to deliver an in-house bespoke course in dealing with complaints/using empathy, dealing with customers who want escalate.

If you have used someone who has delivered similar training with fantastic results, or have material you are happy to share I would love to hear from you.

Thanks, Wendy. 

I work in the hospitality business and I have a team of complaint handlers and I am looking for an experienced trainer to deliver an in-house bespoke course in dealing with complaints/using empathy, dealing with customers who want escalate.

If you have used someone who has delivered similar training with fantastic results, or have material you are happy to share I would love to hear from you.

Thanks, Wendy. 

3 Responses

  1. Hi Wendy
    Hi Wendy

    Can I ask where you are based? We have years of experience within the hospitality sector and have delivered complaint handling to numerous sectors.

    Sue

Newsletter Subscription

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Email*
Privacy*
Additional Options