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Happy Sheet Benchmarking


Anyone know of any documented / academically supported benchmark to use for happy sheet scores?

Currently using 80% average as the standard "pass" for our facilitators, but would like some "proof" that this is supported by something other than a finger in the air!


5 Responses

  1. what the heck?


    If your "happy sheets" are little more than a finger in the air, then they are not so much assessing the facilitators as the person who designed the "happy sheet".

    "Happy sheets" are (when designed sensibly) useful KP level 1 evaluation, but in the same way that assessing the capability of a driver based on whether they like the look of a particular car, they are not a full  evaluation of a learning intervention.

    Do you carry out level 2, 3 and 4 evaluation?

    If not, then your "happy sheet" is all you have got.  If it is poorly designed then it is nothing more than a finger in the air.  If it is well designed, it is a valuable level 1 evaluation, but no more.

    Any academically supported 'benchmark' will only be relevant to the "happy sheet" it evaluated, not the one you are using.

    Sorry to be so negative!



  2. Not negative – useful!!

    Thanks Gary & Rus

    No need to apologise for being negative, far from it, your responses have given me plenty to go on for my project.



  3. What about level 2 evaluation?

    It sounds like you are not entirely satisfied with your current level 1 evaluation tools as a way of assessing facilitators. Would some level 2 evaluation help?

    In my experience, level 1 is great for assessing the venue, the lunch, the air con, the 'fun' level etc but whether delegates are doing anything differently after an intervention is generally more useful to an organisation.

    What do you do to check whether delegates have actually taken away any of the messages? This could be a more precise way of measuring whether a facilitator has been successful.

    Kind regards,


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