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How do you record trainer activity?

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We're thinking of introducing KPIs that reflect more than delivery hours. Does anyone record other aspects of the training cycle? If so- how? and what benchmarks/ratios do you use? (e.g. how many hours designing for a one day programme?). Any advice or references much appreciated.

2 Responses

  1. Thanks
    Many thanks for the direction. As suggested by others I am gettting my string ready for measuring now!!!!!

    Fiona

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