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Seb Anthony

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Induction Training


i am looking for ideas on how to inspire new recruits at a corporate induction day, rather than boring them! Am looking for practical exercises to engage new recruits in during the day to help them understand the ethos of the organisation and in particular the importance of customer care. Attendees will have been with the organisation 6 - 8 weeks by the time they attend and will have already started an ongoing departmental induction process. Typical induction group size will be 15 - 20 attendees.
Sarah Daley

2 Responses

  1. Ideas for Corporate Induction

    Take a look at the induction activity at the url below.

    You can adapt this exercise into a ‘treasure hunt’ or put a more serious feel to it and ask for a Business Presentation with ideas from newcomers to the business.

    Remember all new recruits in your organisation, present the business with a unique opportunity – that is they can provide feedback and question existing practices and procedures and, if the business is receptive, can bring ideas from previous employers into consideration to improve the way you currently operate!

    You state that people attending may have been with the business for 6/8 weeks or more. Therefore I suggest you design something that is high in active participation, that involves visiting and meeting people from different departments within your organisation. If your business is situated in various geographical locations – use internet/intranet/telephone/conferene phones, etc. to facilitate the communication on the day.

    To start the event – as an ice-breaker – you could design a bit of a ‘pub quiz’ on your organisation – include some unusual facts about the business and its achievements.

    If you can make your Corporate induction event – a must attend and appealing event for all employees. A real pull for this is to have the involvement of a Director and/or member of the senior management team attend the event during some part of the day (if you go for the presentation idea or activity posted on – their appearance would be to respond to the presentation and/or work produced during the day).

    In one organisation I worked for the Chief Executive attended every induction and gave a mini presentation to all attendee’s. It was his way of ensuring everyone knew who he was and what he, and they, were working towards achieving. It was very powerful. Needless to day the gentleman concerned was an excellent communicator at all levels and was very open to feedback and able to respond positively and diplomatically to comments from all participants at the induction.

    If you want to discuss any ideas further or need a sounding board, please don’t hesitate to contact me.

    Good luck


  2. Making Induction fun
    As an idea, I used to run a very creative syndicate group exercise, designed to cover knowledge around the target customer of the organisation. We supplied them with magazines, newspapers, scissors, glue etc and invited them to produce a collage on flipchart paper of what they saw as the typical type of customer (background, life style, values, attitudes, hobbies etc). Then they would choose a spokesperson to feedback on their collages, with the Trainer channelling their views ensuring they were hitting the right answers. Groups voted for the most creative collage and won a small box of chocolates.

    Also we introduced the induction with a written quiz to be completed in groups. We provided company newsletters, annual accounts, health and safety literature, employee handbook etc as a resource bank. Some of the questions entailed them visiting other departments to find information / facts.

    We also played music as delegates were gathering at start, at breaks, whilst they were completing exercises.
    Hope that helps
    Happy Days!


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