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Seb Anthony

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Listening Skills


I am putting together a 1:1 sales training session and I am looking for a simple exercise/activity to use that will highlight the importance of listening to what the customer is saying so that you can correctly understand their needs. I have lots of activities to use in group training sessions but I am struggling to adapt these to a 1:1 session. Any tips and ideas will be very gratefully received!

Many thanks,

Caroline Cash

One Response


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