Does anyone know of a great short clip that highlights selling the wrong product to a customer (e.g. not asking any questions and just saying "but it's a great product"), or even selling the right product in the wrong way (missing the features/benefits that matter to that customer)
by
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2 Responses
It has to be
Del Boy
http://www.youtube.com/watch?v=yZuzQCY9MCQ
four candles?
perhaps not quite what you were after but…..