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Post, Talent

19th August 2004

Getting the Skills Right for the New Breed of Call Centres

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5th March 2002

LearningWire #193 – NVQ support materials, e-skills NTO exclusive, new reviews…

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12th February 2002

LearningWire #190 – E-Skills NTO exclusive interview, training design and evaluation, making software training exciting…

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Business, Post

23rd October 2001

ASTD’s Learning Circuits Express – 19 October 2001

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2nd November 2000

Are companies paying too much for IT Classroom training?

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Business, Post

11th February 2000

Online Learning News – 8 February 2000

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