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Successful Service reviewed

PowerPoint Design and Consultancy Service

Tom Peters, Don Peppers, Anita Roddick at the European Conference on Customer Management

Orange offering their customers free WAP calls

ISDN customers are told to go to back of queue for ADSL

ONdigital lose one in five customers

New Learning Management Systems2GOTM service means ‘pay as you go’ for training systems users

Royal Bank of Scotland offer pay-for access to training service for SMEs

How to be a better customer – new customer care workshop.

PricewaterhouseCoopers restructures its HR consultancy service

Teaching team leaders Customer Focus Management skills

‘Telephone Service Skills’ by Michael Bartlett and Patricia Tallack

‘Smart Things to Know about Customers’ by Ros Jay

‘Customers with Specific Needs’ by Patricia Tallack

Can I find a better Internet Service Provider?

Customers with Specific Needs

How to be better … at Customer Care …at Delegation and Coaching

Navigating generational perceptions of GenAI

Achieving a balance between technical and human skills

Nine tips for securing the learning investment you need

Search Results for: customer service

Successful Service reviewed

PowerPoint Design and Consultancy Service

Tom Peters, Don Peppers, Anita Roddick at the European Conference on Customer Management

Orange offering their customers free WAP calls

ISDN customers are told to go to back of queue for ADSL

ONdigital lose one in five customers

New Learning Management Systems2GOTM service means ‘pay as you go’ for training systems users

Royal Bank of Scotland offer pay-for access to training service for SMEs

How to be a better customer – new customer care workshop.

PricewaterhouseCoopers restructures its HR consultancy service

Teaching team leaders Customer Focus Management skills

‘Telephone Service Skills’ by Michael Bartlett and Patricia Tallack

‘Smart Things to Know about Customers’ by Ros Jay

‘Customers with Specific Needs’ by Patricia Tallack

Can I find a better Internet Service Provider?

Customers with Specific Needs

How to be better … at Customer Care …at Delegation and Coaching

Navigating generational perceptions of GenAI

Achieving a balance between technical and human skills

Nine tips for securing the learning investment you need

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