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Notes from an ex Training Manager – Angela O’Connell

Training workshops for customer care – review

The art of closing – feature

NVQ Assessor for call centres and Customer service.

SCORM in a teacup? Practical advice on the new e-learning standard – feature

Communicating change effectively – feature

Diversity demystified – feature

Demand for unskilled workers falls

Ten questions for a training manager – Peter Charlesworth, Freeserve

Languages: recruitment v training – feature

LearningWire #218 – Of e-learning and training bodies, standards for e-learning, what’s the training market worth?

Employers to be encouraged to focus on basic skills

How do employees rate leadership?

Blended Solutions – what do they mean in practice?

Any Answers Digest #16 – best and worst managers, succession planning tools, internal trainer training…

LSC gets poor review from IoD

LearningWire #214 – Dig down in the directories, bag a bank of activities, what is success?

Small businesses highlight failings on skills policy and regulation

Recruiting telephone staff – feature

The fast facilitator – review

Search Results for: people expect

Notes from an ex Training Manager – Angela O’Connell

Training workshops for customer care – review

The art of closing – feature

NVQ Assessor for call centres and Customer service.

SCORM in a teacup? Practical advice on the new e-learning standard – feature

Communicating change effectively – feature

Diversity demystified – feature

Demand for unskilled workers falls

Ten questions for a training manager – Peter Charlesworth, Freeserve

Languages: recruitment v training – feature

LearningWire #218 – Of e-learning and training bodies, standards for e-learning, what’s the training market worth?

Employers to be encouraged to focus on basic skills

How do employees rate leadership?

Blended Solutions – what do they mean in practice?

Any Answers Digest #16 – best and worst managers, succession planning tools, internal trainer training…

LSC gets poor review from IoD

LearningWire #214 – Dig down in the directories, bag a bank of activities, what is success?

Small businesses highlight failings on skills policy and regulation

Recruiting telephone staff – feature

The fast facilitator – review

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