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Tony Mann

New report looks at IT skills needs

Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

IT Trainers Newswire #47 – Skills shortages and free IT training for all? TNA for IT, accrediting contractors

TNA for new IT systems

Changing the state people are in – coaching feature

Any Answers Digest #19 – pointers for coaching, e-learning in the NHS, appraisal forms for 1-2-1s…

Guide to Effective presentations

Governance and its societal responsibilities

Any Answers Digest #16 – best and worst managers, succession planning tools, internal trainer training…

What is success? – coaching feature

IoD calls for more plumbers and fewer media studies graduates

Recruiting telephone staff – feature

Unnatural leadership – review

Telephone skills training manuals – review

The effective coach – a diagnostic activity

Any Answers Digest #13 – local learning networks, appraisal hostility, conflict workshops, dealing with low morale

BBC under fire for e-learning plans

Blended learning in the collaborative business – Training Solutions preview

Twenty definitions of, and seventy five preconditions for, successful negotiation

Search Results for: situation

Tony Mann

New report looks at IT skills needs

Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

IT Trainers Newswire #47 – Skills shortages and free IT training for all? TNA for IT, accrediting contractors

TNA for new IT systems

Changing the state people are in – coaching feature

Any Answers Digest #19 – pointers for coaching, e-learning in the NHS, appraisal forms for 1-2-1s…

Guide to Effective presentations

Governance and its societal responsibilities

Any Answers Digest #16 – best and worst managers, succession planning tools, internal trainer training…

What is success? – coaching feature

IoD calls for more plumbers and fewer media studies graduates

Recruiting telephone staff – feature

Unnatural leadership – review

Telephone skills training manuals – review

The effective coach – a diagnostic activity

Any Answers Digest #13 – local learning networks, appraisal hostility, conflict workshops, dealing with low morale

BBC under fire for e-learning plans

Blended learning in the collaborative business – Training Solutions preview

Twenty definitions of, and seventy five preconditions for, successful negotiation

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