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Recruiting a Customer IT Trainer?

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Evaluating the transfer of learning

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Any Answers Digest #23 – Computer-based learning and skill retention, evidence to support induction, a ‘cure’ for exam-phobics?

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How to recognise a good leader in 45min session on

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East Midlands Forum for Training Professionals?

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How Can I contact people who have had an accident

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ECDL Training Materials

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Where can I gain work experience and qualifications in training and development industry

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LearningWire #225 – Training a globally distributed workforce, WOLCE review, SCORM in a teacup?

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Negotiating Skills Ice-breakers

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Any Answers Digest #21 – how do you choose training providers?, which learning styles questionnaire?, can you train values and b

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Emotional Intelligence

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Looking for career path.

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Equal Opportunities & Diversity training

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Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

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Training for Harassment Advisers

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LearningWire #221 – Introducing the Tenders area, what’s the meaning of work?, coaching call centre staff…

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Any Answers Digest #19 – pointers for coaching, e-learning in the NHS, appraisal forms for 1-2-1s…

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After CITP

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E-learning strategies

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