Body language on the phone? You must be joking!
You could say that because body language is non-verbal, then it is impossible to read the other person’s body language over the telephone – you can’t see them! However surprisingly there are a number of body language indicators that could be detected. These include: Smiling on the phone. It lifts the tone of the […]
How to use training as an incentive in your recruitment
As we all know, recruitment is the series of activities and skills to select and hire the right skilled candidates for any job role. The process of recruitment consists of analysing the job requirement, researching, finding and selecting the right candidates to pick for interviews, and using the right tools to attract employees towards not […]
L&D news round-up: 21 Jan
SYNOPSIS NEEDED The Future Of Leadership Development? A Fireside Chat With IESE’s Learning Innovation Unit – Forbes HR Intelligence – vital for business growth – The Telegraph Digital skills role outlined for local government – Public Technology Leadership Wellness: The Conversation No One is Having – The Good Men Project Three tips for being a great regional HR […]
What are soft skills and why do you need them?
Soft skills refer to a range of skills which many people feel are intangible, unmeasurable or “cut and dried”. They are things such as personality traits, communication, personal habits, relationship skills and more. They are perceived to be soft because they find it harder to define, but in my view soft skills are the oil […]
New Year’s Resolutions: How to make sure you get the best out of your learning
With the new year now well and truly upon us how can you make sure that any self-improvement, particularly in learning new skills in the workplace, stick longer than the usual January blip? Often those new running shoes will be thrown off come February and the well intentioned diet goes out the window once you […]
Creating Workshop Activities
Good afternoon I have recently started a new training role delivering training for third sector organisations. I will be delivering workshops on a variety of topics from writing funding applications to seeking donations to help organisations to delivery their service/projects. I often come to a sticking point when planning sessions and I try to come up with […]
A vision of leadership
The turn of the year; a time for reflection and for vision, looking back at successes and failures over the past year and using them as a catalyst to create a strong roadmap for the year to come. You won’t be alone in this; after all, modelling the way is one of the five characteristics […]
Succession Planning
I am delivering a workshop for Head Teachers and will be covering a number of things around recruiting the right people and considering succession planning, does anyone have any good activities they can recommend that are not to long which will get them to thing about structures and succession planning? Thanks Nina I am […]
The TrainingZone podcast: December 2015
Jamie and Jon round up the year in L&D, and Video Arts CEO Martin Addison drops by to talk about the results of recent survey. Story links: Kids tech skills going backwards, NHS cyber skills training, Poor skills outlook for 2016 Subscribe free Please ensure that you have iTunes installed before subscribing. Jamie and […]
Care Industry – Advice Required
Hi everyone, I’m a soft skills and IT end user trainer with experience in various industries including contact centres and law. I’ve been approached by a potential client to deliver training in his care homes. He’s keen that I deliver a mixture of communication, management and IT skills, but also wants me to become qualified […]
L&D news round-up: 10 Dec
How Bad Leadership Doomed Yahoo: CEO Mistakes Are Costly – Forbes 10 hottest tech skills for 2016 – Computer World 14 skills that everyone should learn in their 20s – The Independent Training Matters: Skills employers will pay for – Hold the Front Page Three key charts from the ‘Digital Skills Gap in Government’ report – Econsultancy The Ten Golden […]
How can a well-rounded cyber skills set keep you safe online?
The threat of being targeted online is unfortunately becoming ever more prevalent, as our digital footprint grows larger both as individuals and organisations. We have to accept that we will never be 100% safe whilst online, but there are many steps we can take to limit our exposure and decrease our vulnerability – starting with ensuring […]
Succeeding in the Board Room
“Leadership is a journey, not a destination. It is a marathon, not a sprint. It is a process, not an outcome.” John Donahoe This article is about success, and about succession planning; the success of organisations which are led by truly inspiring leaders, and the succession planning which ensured that those leaders had the personal […]
Soft Skills are not soft.
I once had someone suggest to me that I would not be capable of working amongst the “brutality” of business life. I listened with great interest as there might have been some truth in what they were saying. Upon extensive reflection, I considered what might be behind their comment, as it intrigued me enormously. It intrigued […]
Continuing language learning in employment
Last month’s Language Show Live, the UK’s largest language event was the perfect setting for the Speak to the Future Symposium to consider the issue of languages for employability. A series of discussions explored the many benefits of languages, employer expectations of language skills and the challenges in meeting them. Although language learning may start […]
Nurse Re-Validation – How has the new guidelines set by the NMC effected you?
The NMC have recently published the final checklist for Nurse Re-Validation. Some NHS Trusts are looking to external providers to supply online portfolios – where as others are using the old fashioned method of folders, clipboards and training sessions and workshops. With the introuction of these new regulations, has it affected your company or trust? […]
L&D news round-up: 19 Nov
Data analytics – is your HR team missing out? – HC Online Siemens UK CEO Juergen Maier urges education and skills gap to be filled by EU workers – International Business Times 4 strategies executives can use to get the most out of the HR department – Business Insider San Francisco Fosters, Nurtures and Honors A Different Breed […]
L&D news round-up: 13 Nov
It’s another round-up! Here are some of the best news stories from the last seven days. 5 Dead Giveaways You’re Not A Credible Leader – Forbes Women in Wales are less likely to receive employer training, new research finds – WalesOnline World Bank turns to MOOC for development finance learning – Devex LinkedIn Shares Soar as Learning and […]
Leadership – Nature or Nurture?
Exactly what is leadership? According to most researchers on the subject, it is the ability to influence a group of people to do what you want them to do. How you apply that “influence” relates to style, not leadership itself. So, the question that has been on the minds of researchers, forever it seems, is […]
Are your maths skills up to scratch?
Ever found yourself confounded by job applications that call for number crunching skills? You’re certainly not alone, but new research and a recent understanding of UK skills culture indicates that boosting our mathematical abilities is something that should be concentrated upon. Research indicates that a significant number of us have been found to be taken […]
