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Train The Trainer



What international certifications can one undergo, in order to become a preferred soft skills trainer in the following areas:

1. Business and Social Etiquette

2. Business communication

3. Customer Service

4. TeamWorking

How useful is CPBA certification and how can one obtain it?



2 Responses

  1. Re: Certifications

     Hi Sareeta

    For the Team Working one you could look at Belbins Team Roles and become accredited with that organisation. 


    Business and Social Etiquette has me stumped!  I deliver a three-day workshop on that subject in Abu Dhabi – but my company and not an externally recognised body only certify it.


    The others, well I don’t think that there is any internationally recognised body (at least that I have come across) that you can use.  For me it would be a matter of attending some face-to-face workshops, lots of CPD and reading and becoming your own expert.


    Not sure about the CPBA stuff.  I have never come across this before – it looks very US centric and possibly just internally certified instead of externally certified?


    Andrew Miller

  2. CPBA

    Hi Andrew,

    Thanks for your reply. I have written to Belbin Team Role and it sure looks like the best option.



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