Read what's been in the headlines this week by clicking on the following news stories. Alternatively you can go to also on TrainingZone.co.uk to see a list of all our news and features.

There's more news than normal today, as we didn't run a news bulletin on Easter Monday

Email worst way to communicate with customers Click here

British Computer Society letting the IT community down To read this story click here

Demographics will shrink European talent pool Click here

Hamptons develops elearning to protect lone workers Click here

High tech, low carbon colleges to train 21st Century workers Click here

Good looks more successsful than skills? Click here

Chamber of Commerce signs skills pledge Click here

New employability qualification launched Click here

Google & National Grid sign women in technology charter Click here

New diplomas marred by lack of teacher training Click here

Dance training moves centre stage Click here

Redtray soars to new heights Click here

Home workers just as committed as office employees Click here

Jackie Orme takes up post as new chief exec of CIPD Click here

Work rage rises as tempers flare Click here

Learning & Skills Council faces axe Click here

Coaching moves up the agenda says CIPD Click here

Sick notes cost Britain £100bn a year Click here

New guide promotes good health at work Click here

Carbon champions may save the day Click here

Skills shortage challenges UK manufacturers Click here

Interim management boom predicted for 2008 Click here

Research reveals how to drive employee passion Click here

Staff may only be fully awake for 45 minutes a day Click here