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Author Profile Picture
James Quinn
GRASP. Learning & Development
Learning & OD Consultant

http://www.linkedin.com/profile/view?id=38883367&trk=tab_pro

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A Project Planning Approach

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You are important.

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Which Qualification?

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“Fly” perception exercise

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Train the Trainer Exercises

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Priority of Training Requests

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Training Records Database on a budget

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Management Skills

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Calculating ROI in the public sector

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L&D Podcasts

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Complaints Handling

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Verbal Communication Exercises?

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Accreditation of Soft Skills training

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Inductions for individuals?

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Handling Difficult Customers

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