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Any Answers Digest #7 – relaxation techniques for presentations, call centre training issues, benchmarking self-development…

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Training Magazine’s Top 100

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LearningWire #196 – validation vs evaluation, relaxation tips for presenting, time-saving materials…

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John Matchett celebrates 30 years

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IT Trainers Newswire #39 – training companies join to guide CTT+, becoming Microsoft certified, designing IT manuals

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IT Trainers Newswire #38 – training companies join to guide CTT+, becoming Microsoft certified, designing IT manuals

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LearningWire #195 – HR pro formas on tap…excellent leadership ‘rare’…e-learning compliance…

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Companies urged to join in basic skills training

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Smaller firms push for tax credits on training

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Any Answers Digest #7 – Training IT staff in customer service, values, SMEs

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75 Ways of Working with Groups to Develop Their Training Skills – review

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LearningWire #194 – HTML LearningWire, find a trainer now, Kolb, Kilpatrick and PDCA…

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LearningWire #193 – NVQ support materials, e-skills NTO exclusive, new reviews…

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Finding a common language for IT skills – E-Skills NTO interview

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The Management Agenda 2002 – review

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Induction for BAT goes online

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NLP Workbook – review

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Staff retention and handling redundancies: Ashby McAllister events – advertising feature

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LearningWire #192 – Grappling with Kirkpatrick, Training 2002 Expo report, events listing…

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E-learning market set to grow

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