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Samples of pre & post course training assessments?

Working with dysfunctional teams

70% of women feel discriminated against at work

Dear diary: The adventures of a training director

Leitch gives evidence today to ‘skills shortage’ select committee

Ask the expert: Dealing with difficult delegates

Leitch report fails to make impact

A round-up of training news

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Money Well Spent? The £28m Skills Campaign. By Annie Hayes

Trainer Code of Conduct?

Institute Targets ‘Cowboy’ IT Trainers

City & Guilds any problems?

Online Compliance Training and Assessment

Equal Opportunities Warning

How to handle complaining customers on the phone

Coaches Diary: Kicking the Cat

What’s in it For Me? The CIPD. By Dawn Smith

Customer Service Training

Search Results for: complaint

Samples of pre & post course training assessments?

Working with dysfunctional teams

70% of women feel discriminated against at work

Dear diary: The adventures of a training director

Leitch gives evidence today to ‘skills shortage’ select committee

Ask the expert: Dealing with difficult delegates

Leitch report fails to make impact

A round-up of training news

An Exercise in Innovation

Coach’s Diary: Praise Be!

Money Well Spent? The £28m Skills Campaign. By Annie Hayes

Trainer Code of Conduct?

Institute Targets ‘Cowboy’ IT Trainers

City & Guilds any problems?

Online Compliance Training and Assessment

Equal Opportunities Warning

How to handle complaining customers on the phone

Coaches Diary: Kicking the Cat

What’s in it For Me? The CIPD. By Dawn Smith

Customer Service Training

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