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Lessons in Happiness. By Dawn Smith

Coaches Diary: Beyond Expectation

2010 – A Training Odyssey

Trainer’s Tip: Translating Vision and Values

Coaches Diary: Vision with Purpose

Companies Focus on Customer Service Training

Value Added: The Soft Sell

Developing Management Values

Negotiation models

Recruitment: Staff Development is the Competitive Edge

Coaches Diary: Fire the Client

negotiation skills exercise

Spend and Train – Clubcard Points Link with OU

Trainer’s Tip: Soft Sell

Holding Up a Mirror

Coaches Diary: Salesman Superstar

confident closing

Trainer’s Diary: The Value Judgement

Customer Service Training

Workplace Diversity Good for Business

Search Results for: customers

Lessons in Happiness. By Dawn Smith

Coaches Diary: Beyond Expectation

2010 – A Training Odyssey

Trainer’s Tip: Translating Vision and Values

Coaches Diary: Vision with Purpose

Companies Focus on Customer Service Training

Value Added: The Soft Sell

Developing Management Values

Negotiation models

Recruitment: Staff Development is the Competitive Edge

Coaches Diary: Fire the Client

negotiation skills exercise

Spend and Train – Clubcard Points Link with OU

Trainer’s Tip: Soft Sell

Holding Up a Mirror

Coaches Diary: Salesman Superstar

confident closing

Trainer’s Diary: The Value Judgement

Customer Service Training

Workplace Diversity Good for Business

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