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Royal & SunAlliance launch e-learning for new CRM initiative

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Ideas for a lively, high level customer care event?

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Change and why it often fails – Workshop Transcript, 30th October 01

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Getting Started as a Trainer – Workshop Transcript , 31st October 01

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Customer Satisfaction – it’s not a chore!

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Developing blended solutions

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Recruitment Agencies – Preferred Supplier’s List

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CIPD: People mean business

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Classroom Courses – Quality

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Transition Products

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Bilingual French/English trainer

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TrainingZONE LearningWire #174 – New! E-learningZone wire, expert guides for budding trainers, PressZone latest

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Money spent on leadership and management training is wasted, says Gallup

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Conflict Resolution

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Trainer Development

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Setting fees and prices for your services

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How Do I measure a Good Command of English???

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IT Trainers Newswire #26 – developing trainer skills, new virtual attacks, choosing a mobile IT training unit

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