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TrainingZONE Insider #67 – Recouping training costs; How to beat presentation nerves

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Notes from an ex Training Manager – Angela O’Connell

Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

E-learningZone Newswire – July 2002: Computer games and training, e-learning communities, conference and book reviews

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LearningWire #201 – Training Trends 2002 survey, HRD review, the Budget – have your say, how to accredit learning…

EvaluationZone online workshop report: Return on Investment

PowerPoint – your chance to publish your expertise on TrainingZONE!

Search Results for: phone tips

Feature: Make the Call

Feature: Team Building and Virtual Teams – a Contradiction in Terms?

TrainingZONE Insider #67 – Recouping training costs; How to beat presentation nerves

TrainingZONE Insider #66 – E-learning for the Playstation generation

Feature: Network Success

TrainingZONE Insider #60 – T&D Visionaries

TrainingZONE Newswire #347 – Introducing The HRD Elite

TrainingZONE Insider #49 – How to Make IIP Work for Your Organisation

TrainingZONE Newswire #320 – The Way I See It… How to Become a Motivator

The Way I See It…11 Myths about Coaching

TrainingZONE Newswire #315 – The Future for E-Learning

The world’s biggest training programme? A Training Manager’s experience

Levels of Customer Service Training

Notes from an ex Training Manager – Angela O’Connell

Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

E-learningZone Newswire – July 2002: Computer games and training, e-learning communities, conference and book reviews

Management development monthly feature: Teamwork technology for results

LearningWire #201 – Training Trends 2002 survey, HRD review, the Budget – have your say, how to accredit learning…

EvaluationZone online workshop report: Return on Investment

PowerPoint – your chance to publish your expertise on TrainingZONE!

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