The six habits that help teams win
Discover six simple habits that help teams become more productive and focused without requiring time management courses. These practices—including quarterly strategic sessions and purposeful meetings—can be implemented by any team to build sustained success and move closer to their winning goals.
The reality of performance: no team is an island
Successful teams don’t operate in isolation. Winning teams build relationships across all stakeholder groups, engage in genuine dialogue, and actively seek feedback to understand what others need—today and in the future. By stepping outside their bubble and practicing strong listening and questioning skills, high-performing teams enable others to succeed.
What to do about team conflict
Managing unproductive team conflict requires intentional action from leaders. This article explores strategies including mediation, breaking up incompatible teams, and building stronger relationships between members to reduce energy-draining workplace friction.
Prosecco and chocolate with soft skills
Join a quarterly London networking session combining Prosecco and chocolate with exploration of key soft skills like adaptability, empathy, critical thinking, and resilience. Meet fellow trainers, learn about licensing opportunities, and connect with potential clients.
We know about IQ and EQ, but what about PQ?
After IQ and emotional intelligence (EQ), physical intelligence (PQ) emerges as the next dimension of human capability for the modern workplace. As technology and automation diminish the body’s role in professional life, integrating physical engagement into office work could enhance employee wellbeing, mental performance, and overall human development.
How to Improve Your Active Listening: Follow These
Active listening is a communication technique that involves fully absorbing and understanding what others say while showing genuine interest through body language and eye contact. This skill is essential for building stronger relationships, preventing misunderstandings, and succeeding in business and personal interactions.
Make your soft skills training programs mandatory
Making soft skills training mandatory significantly increases completion rates and ensures employees practice newly acquired skills. While some organizations resist mandatory programs as “schoolish,” evidence shows that extrinsic motivation—not just intrinsic motivation—is essential for high participation and measurable learning outcomes.
What interviewing techniques do you use?
The funnelling technique is a three-stage interviewing method that uses open questions, probing follow-ups, and summarization to gather detailed, accurate information. Applicable to recruitment, appraisals, and coaching, this structured approach ensures thorough responses and confirms understanding.
A Belbin Team Role Guide to Snow
Discover how Belbin Team Roles respond to snow in this fun workplace dynamics guide. From the Resource Investigator filming for social media to the Monitor Evaluator analyzing weather data, each role handles unexpected disruptions differently, revealing personality traits and work behaviors.
Machiavellian intelligence: the new emotional intelligence?
Machiavellian intelligence—the ability to navigate complex social hierarchies and office politics—may be as crucial for workplace success as emotional intelligence. While organizations aspire to meritocratic cultures, the reality of steep hierarchies and high rewards for advancement means Machiavellian behaviors are inevitable, with varying skill levels among individuals.
Better communication at work: how to stop waffling and get to the point
Learn to communicate your ideas clearly and confidently at work by managing anxiety, building self-belief, and using proven techniques to engage your audience. This guide helps you overcome presentation fears and ensure your message lands as intended.
Are you a Miss (or Mr) Wall to Learning?
Discover what makes an inspiring trainer: a “Miss Wall” approach that builds confidence, encourages mistakes, and makes learning enjoyable. Learn how to foster self-belief in learners rather than simply transmitting information.
How HR can equip line managers to cope with conflict
HR can equip line managers to handle workplace conflict more effectively by making it a strategic priority, providing proper training and support, and simplifying policies that currently inhibit resolution. Early intervention by managers prevents conflicts from escalating and protects organizational productivity and culture.
8 ways to improve extrinsic training motivation
Discover eight effective strategies to boost employee engagement with online training programs. From creating awareness and fostering enthusiasm to using peer ambassadors and allocating dedicated time, these extrinsic motivators help overcome common obstacles like low enrollment and dropout rates.
Training is a Serious Business – Isn’t It?
Training games aren’t just about fun—they’re a powerful learning tool that boosts engagement, memory retention, and behavioral change. Games create safe spaces for experimentation, provide concrete experiences for reflection, and enable learner-driven discovery that participants remember and apply long after training ends.
Three Tips To Supercharge Employee Training
Boost employee engagement and productivity with three key training strategies: help employees develop personal visions aligned with company goals, use personalized motivational approaches tailored to individual learning styles, and promote workplace wellness to reduce stress and improve focus.
4 Tips To Capitalize When You’re A Free Agent
Maximize your free agency period by acquiring new skills and certifications, perfecting your pitch, developing standout marketing materials, and actively networking at industry conferences to enhance your employability and market appeal.
Infographic: Microtraining & How To Do It
Microtraining breaks learning into small, focused sessions that fit busy schedules. This infographic explains what microtraining is, its benefits for employee development, and practical steps to implement it effectively in your organization.
“Handling Complaints” training
Hospitality leader Wendy seeks an experienced trainer to deliver custom complaint-handling training for her team, focusing on empathy and de-escalation techniques. She welcomes recommendations for trainers with proven results or shareable training materials.
4 States Of Mind For 2018 Entrepreneurs
Successful entrepreneurs must adopt four key mindsets: continuous learning and adaptation, understanding that challenges are ongoing rather than temporary, managing decision fatigue by tackling difficult tasks first, and maintaining resilience through long-term thinking instead of seeking quick wins.