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Call Centre Business Retention

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2002 – the year in E-learning

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SPECIAL NEEDS IN FURTHER EDUCATION AND TRAINING

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Employers slow to embrace change in the workplace, finds study

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Management Training for Aspiring Hospital Consultants

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Interview of the month: Ruth Spellman, CEO, Investors in People

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ABCs of e-Learning: Reaping the Benefits – review

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Any Answers Digest #22 – calculating a rate for day training, measuring the value of coaching, is e-learning the best solution?

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LearningWire #226 – CIPD special features, PressZone round-up, latest tenders, management development materials to download…

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Participatory Workshops – review

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SCORM in a teacup? Practical advice on the new e-learning standard – feature

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Any Answers Digest #21 – how do you choose training providers?, which learning styles questionnaire?, can you train values and b

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LearningWire #224 – Performance Appraisal Toolkit, E-learning and Knowledge Management at the crossroads, how to choose trainin

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E-Learning and Knowledge Management at the crossroads – feature

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LearningWire #223 – HRD shows round up the year, how much will learners pay for training?, all aboard for e-learning…

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How to write and prepare training materials – review

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LearningWire #222 – film heroes in training, TNA tried and tested, ten questions for a Training Manager, exercises for sales tra

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LearningWire #221 – Introducing the Tenders area, what’s the meaning of work?, coaching call centre staff…

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Ten questions for a training manager – Peter Charlesworth, Freeserve

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A week in the life of a training manager

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Most read this week

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Three learning and development trends for 2025

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Trending

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Back to basics: How to build skills and capability frameworks

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The power of reflection time

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Five ways to build adaptability and unlock human advantage in 2025

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Human-centred leadership

Leaders need to stop the self-sacrifice cycle

How to escape the relentless pace of leadership

Middle management’s biggest challenge

The role of emotional intelligence and self-compassion

Unlocking courage

We need braver leaders, so how do we get them?

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