Coaching Subordinates on Decision-making Heuristic
Decision-making consumes a tremendous amount of cognitive energy. Over the course of a day, hundreds of minor decisions can lead to mental fatigue. Most workers use a number of decision-making short-cuts to minimize the amount of cognitive energy they expand throughout the day. These shortcuts (or heuristics, as my capstone instructor in business school referred […]
What common mistakes do new managers make?
It is an invigorating experience to be in the presence of a newborn manager, when they tend to approach their promoted roles with much enthusiasm. They demonstrate an eagerness to get stuck in, and to prove themselves to many people: to prove their abilities; that their seniors made the right decision by choosing them for […]
Curse of Knowledge: how experts can improve their schtick
Why are experts kings or queens of their subject, but paupers when they explain it? These articles explore i) why experts are cursed by what they know ii) how to beat the Curse of Knowledge symptoms and iii) ways learning professionals can support experts to create videos, podcasts et al that make sense and help people […]
Curse of Knowledge: the symptoms and how to beat them
Why are experts kings or queens of their subject, but paupers when they explain it? These articles explore i) why experts are cursed by what they know ii) how to beat the Curse of Knowledge symptoms and iii) ways learning professionals can support experts to create videos, podcasts et al that make sense and help people […]
Curse of Knowledge: why experts struggle to explain their know-how
Why are experts kings or queens of their subject, but paupers when they explain it? These articles explore i) why experts are cursed by what they know ii) how to beat the Curse of Knowledge symptoms and iii) ways learning professionals can support experts to create videos, podcasts et al that make sense and help people […]
Conducting job interviews – getting people to open up
No one attends a job interview for their health – it can be a nerve-racking experience. Some people clam up, some dry up, some go blank, and some chatter away. The aim of the interview is to get the right person for the job. The interviewer’s role is to enable the candidate to give the […]
How to ignite charisma in others through energy and perception
Just for a moment, visualise yourself in a situation where you are facilitating or training. Now, using your imagination, send yourself a superpower that connects you to a universal field of infinite possibilities. A superpower that literally gifts you with the faculty to assess, retain and convey vast sources of wisdom and superior intelligence. A […]
How to disagree constructively
As a trainer or facilitator, I am sure you’ve heard people exclaim “No, I can’t accept that”, “That’s not right”, “I don’t think so”, “That won’t work”, “You’ve got to be kidding” many, many times in response to an idea or proposal. These are just a few of the phrases we hear when people express […]
Live Stream Training Programme For Marketers & PR
With the ever emerging technology we are witnessing an explosion of numerous mobile applications that allow us to go live and communicate with people around the world. Not only live video and live streaming has become an ideal medium for people to stay connected visually but it has become a great tool for organizations and […]
Should companies invest in sales skills for all?
The quality of a salesperson, in a B2B environment, is one of the most important, if not the most important factor influencing a prospects’ decision to buy. How much are you investing in your team? Every great sales manager will tell you that training and development are the foundations of building an outstanding sales team. […]
How can your charisma optimise your training effectiveness?
Charisma is the ultimate influencing attribute – a valuable asset when it comes to training delivery. The charismatic facilitator or coach will capture the learner’s attention so they become open and curious about what they are going to learn. Charisma compels attention and infuses the learner with a sense of “I can do that”. […]
8 Reasons Your Training Presentation Isn’t Working
You know your content inside-out. You’re a good presenter – you know how to work the room, and encourage your learners. But was that a sigh you heard as you transitioned to the next slide in your presentation deck? Here are eight mistakes you’re probably making if you get that sneaking suspicion your training presentation […]
Introducing workplace mediation at Sony
Becoming a workplace mediator was a life-changing experience for me, both on a professional and personal level. This wasn’t what I expected before I attended the accredited mediation course. Given my numerous years in HR, I assumed that I would simply be enhancing an existing skillset. Yet contrary to this, the skills that I learned […]
Talking about my Generation X
How can you make sure that your Generation X employees benefit from learning and development opportunities? Nicky Little, director and head of consulting at Cirrus, considers how we can keep this core group motivated. Millennials are rarely out of the news these days, and we hear a lot about what they want from work. And […]
What is the Best way to get Leads for my Business
What is the Best way to get Leads for my Business.Am running Internet Marketing company for more then 10Year.But i cnt able to get direct client to my Business.Help need on urgent bases.Thankx in advance. What is the Best way to get Leads for my Business.Am running Internet Marketing company for more then 10Year.But […]
What are the three principles of co-creation?
We’re sure you’d agree when we say the best ideas and innovations come from those who are in the business. Those who interact with the customer daily and understand their needs, challenges and desires. Though rarely is it one, single employee who dreams up the ‘next big thing’ or a solution to a business challenge. […]
Effective Research Based Email Marketing Strategie
In this day and age, the inbox of an average customer is full of competitive subject lines, marketing messages, and lots of attention-grabbing emails. Email marketing is one of the best channels to promote business communication with around 144 billion emails which are sent every day. So how could you separate yourself from the noise? […]
What works in corporate coaching?
The first point that we have to consider is an obvious one: does coaching actually ‘work’? And doesn’t that depend on what we mean by ‘work’? For most people in the corporate environment, having something ‘work’ means seeing an increase in performance, or retention, or engagement, or job satisfaction. For coaching, it means solving a […]
Why don’t improvements to our meetings stick?
Many organisations have attempted to improve their meetings but found that, despite initial improvements, changes are hard to sustain and bad habits quickly creep back in. In Kill Bad Meetings the authors Kevan and Alan Hall propose an alternative method for reducing the number and improving the quality of face-to-face and virtual meetings. Meetings are […]
5 benefits of video conferencing to learning
The rise of online teaching, coaching and eLearning has revolutionised the way we work together and the way we learn. With the ability to reach larger audiences, the scope of the learning and development industry has grown exponentially. Those professionals who are able to take advantage of the opportunities that technology offers will thrive. The […]
