The Name of the Game
As you might have guessed, this insight has been inspired by ABBA. I have unashamedly loved ABBA since I was 5. Even when I was enough of a Rock Chick for Bruce Dickinson to ask me to be in one of his videos (long, but true, story), I still loved ABBA. I have enjoyed watching […]
How to Digitize Your Employee Training Programme
The training closet…in many organisations, this is just as common as the supply closet. It’s full of training manuals, fill in the circle tests, and other documents used to train and onboard employees. All of this stuff may be adequate, but does it really deliver the kind of engaging training your employees need? Of course […]
7 Traits You Need in Your Next Marketing Superstar
Whether you run a business that needs marketing help, or you own a marketing firm and just need some fresh talent, finding good marketers is hard. Sure, everyone says they are good at marketing. They are marketers, after all. But that doesn’t mean everyone has what it takes to elevate businesses through savvy campaigns and […]
How to design and deliver an inclusive workplace learning strategy
In order to create an inclusive learning environment, organisations must first look at their existing business culture to see where changes can be made. On average, one in ten employees don’t receive personal development at work, and this rises to 25% of employees in small businesses. This presents a serious challenge, which needs to be […]
Seeing the Problem
Imagine the scene, the trainer is opening a training session for L&D professionals and explaining what to do if the fire alarm goes off. Trainer: “The fire exit is there” (points to the door). Trainer: “If the fire alarm goes off, head through the door and go that way“ (points left).Trainer: “You’ll see an archway, so head […]
Trainers’ Tips: active listening exercises
There have been lots of requests for active listening exercises, so we trawled the TZ archives. Here is what the community said… Telephone exercise Clair says: “Have your delegates in a line and whisper two different messages one starting at one end of the line and one starting at the other. Play music, encourage giggling […]
4 Ways to Build Web-Savvy Employees
Your company relies on its ability to stay relevant in a Web 2.0 world. Because of this, it’s up to you to lead the charge in maintaining strong web presence and operating with the most effective practices. In the process, it’s vital that you train your employees to do the same. When you want your […]
Why skills-based training works
Skills based training has been utilized by a wide array of companies in order to provide skills for any number of different professions. While it does seem to be a traditional method of imparting skills, the major reason why it’s still present in modern training programs is because it works. The OECD noted the necessity […]
Nine ways to grab and keep your learners’ attention
Holding learners’ attention is a bit like performing a magic trick. You need to get them to buy into the illusion before doing your big reveal. Here are some techniques to help capture – and keep – your learners’ attention. You may have read the scary headlines about the fact that the average human attention […]
4 tips to prevent camera shyness in video training
Camera shyness is a widely known problem, which can be very unpleasant. People who see themselves on video may react with “do I really sound like this?” or even something more negative. In online training this can happen directly after a training exercise. A reaction like this is common because your brain, while watching yourself […]
Stuck on a Goal? Here’s How to Get Aligned
I interviewed one of our life coaching students, Heather, about what she learned in the course and how she is applying her NLP and coaching skills from the iNLP Center. She found a great way to integrate goal-setting with mind maps. Here’s what she reported. Thanks, Heather! I’ve had this great idea for a small business […]
5 Essential UI Tips For a Great Learner Experience
User Interface (UI) and User Experience (UX) are intimately connected. In fact, it is the user interface that determines what experience a user has with software/programs with which he is interacting. Good UI will provide what is called a “user-friendly” experience, one that lets the user interact with a piece of software in easily and […]
Create a Great Customer Service Training Programme
There are so many benefits of a customer service training program. However, these advantages are only achievable when the program is well developed, in this post, we will be discussing some important aspects that should be considered to create a standard and effective program for customer service training. There is no limit to the ideas […]
Should You Create a Corporate Training Blog?
You’ve started a successful corporate training business. Now, you’re exploring ways to grow and get more clients. Of course, social media stands out as one of the more effective ways to meet your goals. You’ve created a LinkedIn profile. You’re active on Facebook and Twitter. There’s just one area where you haven’t stepped foot. Blogging; […]
A Crash Course on Reaching Your Millenials
A lot has been written about the disconnect between today’s young professional, and the generations that came before them. “Millenial” is almost thrown around as a dirty word, as the connotation says it all. Right or wrong, Millenials are often stereotyped as being fragile, self-involved, lazy and unproductive. However, it’s important to note in the […]
Using Digital Tools and Practices For Productivity
Productivity is the top indicator that your company has a sound nucleus and is poised for growth. The better your team can spend time on task, communicate and formulate and follow through on ideas, the more you’ll see it in your bottom line. However, productivity also happens to be something that is getting away from […]
Teams, their Managers and The World Cup
As we count down to the beginning of the 2018 World Cup, there’s no end of speculation and commentary as to how the teams will fare. Of course, there are so many variables which can make or break a World Cup team. Here, we take a look at some of the factors that drive team […]
Tips For Fostering Employee Relationships
The relationship is everything in the business world. It’s ironic that we try so hard to separate the two. It’s a simple fact that people enjoy making money, learning and growing with a team that they respect and enjoy. Even if you’re not friends out of work, teams work better when they have a common […]
Symptoms Or Cause?
As Glasstap’s Training Design Manager, a large part of my job involves the process of creating training material for both Trainers’ Library and Managers’ Library. Another significant role, that I really love, is helping trainers pull together training sessions to deliver. The topics I get asked to assist with are many and varied; this week’s […]
Three popular IT technologies: tips and trainings
As the pivotal link between technology and a company’s personnel, service management would be expected to always be on the cutting edge of new trends in technology. The latest and greatest tech can often completely transform the way a company operates, introducing better tools, efficiency, and profits. Often the opposite can be true for IT […]
