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Evidence to support induction

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Notes from an ex Training Manager – Angela O’Connell

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Maximising leadership potential – CIPD preview

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Any Answers Digest #20 – customer service exercises, fun sales training, voice coaching in call centres…

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WORLD-CLASS SIX SIGMA TRAINING COULD SAVE BILLIONS FOR UK BUSINESS

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e learning software providers

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Training: To levy or not to levy?

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Now or never: winning the battle for internet consumers – review

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Learning to tutor online – feature

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WORLD CLASS SIX SIGMA TRAINING COULD SAVE BILLIONS FOR UK BUSINESS

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CIPD: Knowledge economy presents new challenge for training

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Hawthorn Experiment

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LearningWire #197

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Any Answers Digest #7 – relaxation techniques for presentations, call centre training issues, benchmarking self-development…

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Energiser for Constructive Criticism

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Customer Service based Team Building Exercise or Game…

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CBI leads call for more training

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