Search Results for: customer

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Dealing with Aggressive Customers

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Call Centre Training Quality & The Customer Experience

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Customer Handling Skills for Engineering Staff

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Short Exercise to demonstrate excellent Customer Service

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Customer Satisfaction Monitoring – An overview

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Customer Service Training

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Any Answers Digest #7 – Training IT staff in customer service, values, SMEs

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customer service training for IT people

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Customer Service based Team Building Exercise or Game…

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Customer care v Care Service

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Customer Service “Forum”

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customer services training

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Sales – how can I get a an internet customer I have x-sold to, to log on to the internet and take out another product?

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Ideas for a lively, high level customer care event?

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Customer Satisfaction – it’s not a chore!

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Customer Satisfaction – What the Standard Says

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Customer service – course accreditation

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Video on Distressed Customers

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How do I handle difficult customers?

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Customer retention

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